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QIC Global Real Estate (QICGRE) and building analytics technology partner CIM, successfully reduced peak demand at Melbourne Shopping Centre, Eastland, during critical peak demand (CPD) periods, in response to local initiatives aimed at reducing pressure on the electricity network during times of extreme weather stress. Using the insights generated by CIM’s building analytics platform PEAK, QICGRE’s operations team optimised Eastland’s heating, ventilation and air-conditioning (HVAC) plant and equipment to facilitate a 15.4% combined demand reduction across the shopping centre on peak demand days.