What's
mission-critical
in your building?
Ensure a market-leading tenant experience
Lease Compliance
Tenant Experience
Data Driven Maintenance
Immediate Response
Never be out of the loop again
Prioritise and manage urgent tasks effortlessly
Frequently asked questions
Everything you need to know about our workflow automation feature
CIM automated workflow connects equipment alerts in PEAK to tools like Microsoft Teams, Outlook or Google Drive. Whenever equipment alerts that you care about are triggered you can automatically direct them to the right team or person. We do this through Zapier, a third-party tool that enables no-code automation.
The alerts in your PEAK account can be used as triggers for your Zaps. A Zap is an automated workflow—consisting of a trigger and one or more actions—that connects your apps. Once Zapier receives a PEAK alert, you can set up different Zaps to determine where and who that alert is sent to.
Look for ‘Integrations’ on the left hand side of the dashboard and then follow the steps to create your first ‘Zap’ by choosing one of the templates. Only premium sites will be allowed to set them up, please contact sales for more information.
The templates listed in the page are a subset of all integrations available for CIM users. These templates are created by CIM and we are continuously adding more templates to the directory. You are able to create your own workflows in Zapier if you can’t find a suitable template or reach out to us for help.
If you have a premium site on PEAK, you can create a Zapier account for free and start automating. Additional Zapier features can be unlocked with their different paid tiers.
Still have questions?
Can’t find the answer you’re looking for? Please check our support page or chat to our friendly team.