Alert Notifications

Send the right issue to the right person at the right time with tailored alert notifications. Learn more and see it in action!

What’s new in this release:

  • Tailor alert notifications: Use filters to direct alerts to the right recipients instantly.
  • Name notifications: Clarify context and purpose to boost response rates.
  • Assign recipients: Easily direct notifications to colleagues and technicians.
  • Toggle on/off: View and manage all notifications with a single click.

What you’ll love about this new functionality

Customise who receives alerts with our tailored alert notification system. Ensure real-time updates are immediately directed to the right people across your building’s critical infrastructure.

Empower your teams to act immediately on critical issues. Minimise downtime and reduce waste of energy and water. Capitalise on opportunities for performance improvement.

Popular use cases to get started

  • Major plant downtime: Alert FM and the mechanical team when the central plant fails.
  • Overnight operation: Inform FM and BMS teams about major plants operating after hours.
  • VIP tenant comfort: Notify FM of comfort issues in specified zones.
  • Water leaks: Alert FM, mechanical teams and plumbers about significant leaks.

Explore many more customisable alert notification options!

For a quick demo check the video below:

How to get started with the new release

You can start creating alert notifications now. Read our support article for details or schedule a call with your CIM account manager to set up and tailor your alert notifications.

Support article

https://support.cim.io/en/articles/9914977-guide-for-setting-up-alert-notifications 

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