Background
A prominent commercial property owner in Australia relies on their NABERS ratings to support their environmental targets and financial performance. With a significant portion of their portfolio tied to sustainable finance, maintaining high NABERS Water ratings across their properties is essential. At one of their landmark Sydney CBD office towers, everything was on track—until a water leak during the holiday shutdown period posed a significant challenge.
Issue
During the quiet Christmas period, the PEAK Platform detected a major water leak at the site, with water flowing at 2,000 liters per hour. If left unresolved, the leak would have led to water bills exceeding $3,000 per month (over $40,000 annually) and caused the NABERS Water rating to drop from 4.0 to 2.5 stars, potentially impacting the property’s sustainability credentials and financing.
Solution
Thanks to real-time alerts and monitoring from the PEAK Platform, the site’s Facilities Manager quickly identified and addressed the issue via the on-site security guard. The detailed alerts pinpointed multiple leaks in bathrooms and toilets.
Impact
- $41,000 annual savings: By stopping the leaks, the site avoided substantial water costs.
- NABERS Water rating preserved: The 4.0-star rating was maintained, supporting the property’s sustainability objectives and financial arrangements.
- Operational efficiency: Real-time monitoring enabled the Facilities Manager to act swiftly, ensuring the issue was resolved before it escalated.
This success demonstrates the value of PEAK’s real-time monitoring, enabling commercial properties to safeguard their sustainability goals—even during periods of reduced activity.