Retail

Unlock operational excellence and sustainability across your retail portfolio

Portfolio
+4%
score 91%
Energy Management

Annual energy consumption reduced across all levels

11% YoY

Unplanned maintenance has reduced -23% YoY

Indoor Environment
85%

from last month

Powering property teams in these world leading companies.

The PEAK Platform

Drive efficiency and sustainability in your retail centres

In the competitive world of retail, effective management is crucial for maximizing profitability and maintaining a thriving environment. The PEAK Platform, tailored to the specific needs of retail properties, provides AI-driven insights that help you boost equipment uptime, reduce costs, and improve tenant and shopper satisfaction. By offering enhanced visibility into building performance, PEAK empowers your team to make data-driven decisions, ensuring smooth operations and alignment with sustainability goals.

Portfolio Visibility

Improved returns

Ensure your retail assets deliver strong returns by optimizing resource management and maximizing operational efficiency.

Sustainability

Equipment uptime

Extend the life of critical equipment, prevent unplanned breakdowns, and maintain continuous operation.

Reduced Outgoings

Anchor tenant visibility

Provide key tenants with real-time insights into their consumption and equipment performance, fostering collaboration and improving trust between tenants and building management.

Smarter CAPEX

Sustainability

Reduce utility waste, lower carbon emissions, and meet sustainability targets with real-time monitoring and AI-powered recommendations.

Key metrics

6m+

Square metres of retail space optimized

32K+

Pieces of equipment monitored

21%

Average reduction in maintenance expenses

16%

Average improvement in thermal comfort score

Use cases

Practical solutions for retail challenges

Tenant chargebacks

Track and monitor water, energy, and gas usage for accurate tenant chargebacks, ensuring transparency and cost recovery across all tenants.

Data-driven maintenance

Use AI to predict and schedule maintenance based on actual equipment performance, preventing reactive repairs and minimizing downtime.

Water monitoring

Continuously track water usage, identify inefficiencies or leaks, and optimize consumption for operational cost savings.

Improved collaboration

Streamline communication and accountability with centralized data. Make it easier for owners, facilities teams, and contractors to collaborate and align on maintenance priorities.

Critical equipment monitoring

Monitor essential building systems in real-time to prevent disruptions and ensure smooth operations, especially during high-traffic periods.

Testimonials

Hear from retail industry experts:

Scheduled maintenance checks and servicing is now a thing of the past as CIM data helps us determine precisely when and where maintenance is needed.

Damien Stacy

Due to a lack of transparency and visibility of our operational data, we sought a technology provider to help us run our hotel more efficiently. By working collaboratively with CIM, they provided the technology and insights for us to unlock operational benefits beyond our expectations.

Peter Bisa

CIM's incredible approach to customer engagement and their powerful PEAK Platform meant they earned our trust extremely fast. Throughout our time working together, their insights have always been precise and empowering. Without a doubt, they are part of our wider facilities management team.

Tim Murdoch

Scheduled maintenance checks and servicing is now a thing of the past as CIM data helps us determine precisely when and where maintenance is needed.

Damien Stacy

PEAK allows the asset management team to view across the portfolio and ensure that learnings from one asset are applied across many. The data we get from the platform certainly informs our decisions, present and future.

Simon Howard

We asked CIM to get involved so they could give us the oversight we needed across all sites and assist our team to continually achieve the highest levels of performance, collaboration and site optimization possible.

Scott Crellin

Join
Join the growing number of property managers and owners who are leveraging PEAK for smarter, more efficient, and sustainable building management.
Get started today
Case studies

Proven success across major retail portfolios

500k+
sqm covering over 8 retail sites
1,500+
pieces of equipment monitored
9%
average energy savings
0.5
stars increase in portfolio NABERS rating
Read more
2,800
faults identified and resolved
4,500
MWh of energy saved in the first year
200%
increase in maintenance ticket completion rate
5,000t
of CO2 emissions avoided in 12 months
Read more

Powering property teams in these world leading companies.